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Returns and debit notes

When goods are defective, excess or fail QC, you return them to the vendor. A purchase return removes the stock, and a debit note reverses the input tax credit (ITC) and adjusts your payables, keeping stock, GST and accounts all correct.

Return goods against the goods receipt they came in on:

  1. Open Purchase Return and select the goods receipt (or QC-rejected stock).
  2. Choose the line(s), enter the return quantity and a reason.
  3. Commit the return, it posts a stock-out movement from the warehouse.

The return quantity can’t exceed the on-hand received quantity for that GR line, and the return references the original PO and GR. Committing a purchase return raises the vendor debit note (see below).

When goods fail QC or arrive damaged, stores reject them:

  1. Record the rejection with quantity, reason, batch and optional photo evidence.
  2. Rejected quantity does not increment available stock, it routes to a return-to-vendor (RTV) holding location, with an RTV record capturing the dispatch details.
  3. A debit note is auto-drafted against the vendor, referencing the GR and PO line, and routes through finance approval.
  4. The vendor is emailed when the debit note is raised, and the rejection/RTV and its debit note appear on the PO detail.

Every step is audited, and rejection is restricted to the rejection permission.

A debit note offsets the value of returned or rejected material and keeps your GST and payables right:

  • It’s raised for the returned value plus tax.
  • It reverses ITC using the same tax split (CGST/SGST or IGST) as the original receipt.
  • It adjusts accounts payable: reducing what you owe or raising a receivable from the vendor, and references the original PO/GR.
  • It carries the HSN/SAC and is recorded for GST reporting.

Purchase triggers the debit note; Finance posts the accounting entries.