Signing in

You sign in to Villva ERP on your organisation’s own web address, for example yourcompany.villva.com. That address always loads your organisation’s data.

Log in

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Add a screenshot here: the Villva ERP sign-in screen on an organisation subdomain, showing the email and password fields.

1. Go to your organisation’s address.
2. Enter your email and password.
3. If your organisation uses two-factor authentication, enter the 6-digit code from your authenticator app. See Two-factor authentication.
4. You land on your dashboard.

A few things to know:

• Sign-in is email and password only (optionally with an authenticator code). There is no SMS, one-time-code or magic-link login.
• Your account belongs to one organisation. The right password on the wrong organisation’s address will not let you in.
• If your credentials are wrong you get a generic “invalid credentials” message, it never reveals whether an email exists.
• There is no register link: accounts are created by invitation only.

Activate a new account

If you were invited, you first set your own password:

1. Open the invite link from your email (it works on your organisation’s address).
2. Enter a new password. The form shows the password rules as you type. See Passwords.
3. Submit. You are taken to the login page with a success message, and can now sign in.

Invite links are single-use and expire after 48 hours. If yours has expired or was already used, the page tells you clearly and points you to ask your Org Admin for a fresh invite (there is no self-service option for this).

If your account is locked

To slow down guessing, your account is temporarily locked after several failed sign-in attempts in a row.

• You’ll see a friendly message with a countdown showing how long to wait.
• The lock clears itself after the cooldown, you are never permanently shut out.
• A successful sign-in (or a password reset) clears the count.

If sign-in attempts are coming very fast, you may also briefly see a “please wait a few seconds” message, just wait and try again.

Other messages you might see

• Account inactive or still pending activation: you’ll get clear next-step guidance (activate your invite, or ask your Org Admin to reactivate you).
• Organisation unavailable: if an address is unknown or suspended, a friendly page explains it rather than showing an error.
• Sign-in blocked from this network: if your organisation restricts sign-in to approved office networks and you’re connecting from somewhere else, you’ll see a generic “can’t sign in from here” message. Sign in from an approved network, or ask your Org Admin to add your current one. See Restricting sign-in to your office networks.

Signing out

Use the profile menu to sign out of this device, or to sign out everywhere at once. See Trusted devices & active sessions.